(based on 2 reviews)
Reviewed by 2 customers
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Beautiful but fragile
from Bradenton, FL
Bought it because of Montegrappa reputation. Was fine for about a year and then the barrel simply fractured with the cap on. No trauma, didn't drop it...Just unscrewed the cap and the tip of the barrel fell out. Now worthless. Pretty bad when you pay almost $200 for a pen and it literally falls apart
Bottom Line No, I would not recommend this to a friend
Merchant response: Thank you for sharing your feedback of our Montegrappa Parola Rollerball. Your comments concerning the quality of this product have been communicated to our product development team for review. We apologize for the inconvenience you have experienced. Our records indicate that we were able to provide you with a prepaid return label to send your pen back for an exchange. If you should need further assistance, please contact our customer service center at 1-800-545-0242.
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Nice Looking Junk
from San Franciso, CA
I am taking my name off of the Levenger mailing list because I am disappointed how this pen made it past their buyers. Out of the box, the Pen would not screw shut. There was a 1/8" gap between the bottom barrel and the center ring causing the ring to shake around. Later, the lower barrel simply fell off and there was no way to keep it on, as if they had missed gluing step in the manufacture. This pen is now completely useless it is easier to write with the cartridge. Of which I bought extras of the Montegrappa refills and they are now useless too. Maybe I was unlucky to get a defect but would never buy this pen again -- anything at this price level should go through QA multiple times before being sent to a customer.
Merchant response: We do apologize that this product did not satisfy all of your needs. As a result, we have forwarded your remarks about the Montegrappa Parola Rollerball to our Product Development & Design Team for further review. Please contact us at 1-800-545-0242 so we can discuss some options to make it right for you.
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